For the last 27 years, Food Service Director Margarita Cartagena has been a leader at ARK Healthcare and Rehabilitation at Governor’s House in Simsbury, CT. Although nearly a two hour round trip from her home in New Britain, Cartagena says she wouldn’t change a thing.
Throughout her time at ARK Healthcare and Rehabilitation at Governor’s House, Cartagena has, like so many staff, cultivated strong relationships with residents of the Simsbury facility, and always makes them feel at home while rehabilitating. She says it’s not uncommon for her to form relationships with patients’ family members, too, as she enjoys creating opportunities for families to be involved with their loved one’s care.
“It’s my job to make sure they are happy,” Cartagena said of her residents, a sentiment shared by many of the facility’s staff members who have been there for decades. “Especially during COVID, it was an unprecedented time. I was out there with them, reassuring them, comforting them.”
With its name derived from the “Noah’s Ark” narrative, ARK Healthcare and Rehabilitation at Governor’s House represents the metaphorical meeting place for recovery and wellness for all who need it.
“People unfortunately may go through challenging times in the course of their life,” Owner Akiva Fried said. “Whether a resident is here as a result of an accident, injury or unexpected health-related event, our primary goal and concern is making sure everyone is well provided for while facilitating their optimal physical and psycho-social rehabilitation and well-being. We facilitate getting you healthy and safe in order to discharge you back home – recovered, rejuvenated and rehabilitated.”
ARK Healthcare and Rehabilitation at Governor’s House has a distinct atmosphere and charm to it, with its many private rooms, providing residents with a unique experience not found elsewhere. In classic New England style, the facility’s cottage-like exterior overlooks a picturesque golf course. Outdoor accommodations and seating areas make for a serene and scenic view for all those visiting or receiving care.
Inside, the halls are lined with historic Connecticut pieces of art and literature, and in every spacious room, there are large bay windows.
The community at ARK Healthcare and Rehabilitation at Governor’s House has seen tremendous growth in its short-term rehab programs including advances in their physical, occupational and speech therapy services. Their skilled nursing care has additionally seen much development in areas such as cardiopulmonary and respiratory care, as well as ARK’s neurological and wound care treatment services, just to name a few.
Aaron Sodden, an owner of ARK Healthcare, expressed his excitement to serve the greater Simsbury and Farmington Valley community. “For our short-term residents, ARK is a place to get strong, healthy and home,” Sodden said. “And for our long-term residents, this is their home.”
According to Sodden, one element that puts ARK Healthcare and Rehabilitation at Governor’s House above its competition is its longtime devoted staff, such as Cartagena. Cartagena and her team organize engagement opportunities for all patients to participate in, both short and long-term. Luncheons, barbeques, as well as monthly “Breakfast Club” events are typical throughout each calendar year.
“In an industry in which turnover is quite common, it’s a rarity to have such a selfless and devoted team of employees who have been with the facility for decades,” noted Sodden.
As ARK Healthcare and Rehabilitation at Governor’s House continues to make advancements in rehabilitation and skilled nursing services, it is well positioned to help and care for more residents.
“We’ve made sure all the pieces of the puzzle, including the appropriate staffing from the top down along with advanced clinical trainings, have been put into place at every level of care,” said Fried. “At ARK, we believe in working together as an interdisciplinary team, in order to best meet the needs of every resident and family member we engage with and serve.”
ARK Healthcare and Rehabilitation at Governor’s House accepts admissions 24/7 for those seeking care. To learn more visit www.arkgovernorshouse.com or call (203) 554-2348.